The Johnson family had been experiencing issues with their air conditioning unit for a few weeks now. The unit wasn’t providing enough cool air, even on the hottest days. They decided it was time to call in a professional and contacted a company that specialised in air conditioning repairs. Close to Canberra, there were a few of these around, but they decided to call on a technician from a company their family had used before, and the technician came to inspect the air conditioning unit.
After a thorough examination, the technician explained that the unit needed some repairs and that the ducted heating also needed to be fixed. The family was surprised to hear this as they had not noticed any issues with their ducted heating system. The technician explained that the air conditioning unit was connected to the ducted heating system and that the two were interdependent. If the ducted heating system wasn’t working correctly, it could affect the performance of the air conditioning unit. He recommended that the Johnson family have both systems inspected and repaired to ensure that they were working correctly.
The Johnson family agreed to have both systems inspected and repaired. The technician explained that the repairs would take a few hours to complete, and the family would need to stay away from the house during this time. The next day, the technician arrived at the Johnson family’s home to begin the repairs. He started on the ducted heating repairs – Canberra weather requiring an immediate solution – and found that there was a small issue that needed to be fixed. He quickly fixed the problem and moved on to the air conditioning unit. He discovered that the air conditioning unit needed some new parts, which he promptly replaced. After a few hours of work, the technician completed the repairs and tested both the air conditioning and ducted heating systems. He was pleased to find that both systems were working correctly and that the Johnson family would have cool air and warm air as needed. The Johnson family was thrilled with the results of the repairs.